Leak Recognition & Response

Leak Recognition and Response

  • A gas leak is usually recognized by smell, sight, or sound.

SMELL - Natural gas is colorless and odorless. We add a distinctive, pungent odor so that you'll recognize it quickly (not all gas transmission pipelines are odorized).

PUBLIC SAFETY AWARENESS ADVISORIES IN MULTIPLE LANGUAGES

SIGHT - You may see a white cloud, mist, fog, bubbles in standing water, blowing dust, or vegetation that appears to be dead or dying for no apparent reason.

SOUND - You may hear an unusual noise like roaring, hissing, or whistling.

What Should You Do if You Suspect a Gas Leak
  • MOVE to a safe environment.
  • DO NOT strike a match, use telephones, switch on/off appliances, lights, or even a flashlight in the area where you smell gas. These items can produce sparks that might ignite the gas and cause an explosion.
  • CALL your Local Distribution Company immediately
  • DO NOT assume someone else will report the condition.
  • Provide the exact location, including cross streets.
To Report a Gas Leak
  • From a safe location, contact your local natural gas utility.

Click here for a link to the Public Awareness info of natural gas providers in the region.