Leak Recognition and Response
A gas leak is usually recognized by smell, sight, or sound.
SMELL - Natural gas is colorless and odorless. We add a distinctive, pungent odor so that you'll recognize it quickly (not all gas transmission pipelines are odorized).
SIGHT - You may see a white cloud, mist, fog, bubbles in standing water, blowing dust, or vegetation that appears to be dead or dying for no apparent reason.
SOUND - You may hear an unusual noise like roaring, hissing, or whistling.
What Should You Do if You Suspect a Gas Leak
- MOVE to a safe environment.
- CALL your Local Distribution Company immediately
- DO NOT strike a match, use telephones, switch on/off appliances, lights, or even a flashlight in the area where you smell gas. These items can produce sparks that might ignite the gas and cause an explosion.
- DO NOT assume someone else will report the condition.
- Provide the exact location, including cross streets.
- Let us know if sewer construction or digging activities are going on in the area.
NORTHEAST GAS UTILITIES – LINKS TO INDIVIDUAL COMPANY SAFETY PAGES
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